The Digestible Deming

Christopher R Chapman
Learn to improve your business or any organization through short excerpts that focus on the essentials of Dr. W.E. Deming's philosophy.
Created 11 Jul 2021
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  • Cooperation and Standardization
    19 Nov 2021 • 5 min read
    I remember a story about cooperation. It could have been in 1903. There was a big fire in Baltimore. Fire departments in New York put their equipment and men on 28 flat cars to rush themselves by trai...
  • The First Step
    15 Nov 2021 • 4 min read
    The first step is transformation of the individual. This transformation is discontinuous. It comes from understanding the system of profound knowledge. The individual, transformed, will perceive new m...
  • The Shewhart Cycle
    12 Nov 2021 • 7 min read
    The PDSA Cycle This cycle (Fig. 13) is a flow diagram for learning, and for improvement of a product or of a process. Step 1. PLAN. Somebody has an idea for improvement of a product or of a process. T...
  • Enlarging a Committee
    08 Nov 2021 • 5 min read
    IW: Quoting from your book [The New Economics (1993, MIT Center for Advanced Engineering Study)], you say, "You can learn a lot about ice and know nothing about water.' What does that mean? Dr. Deming...
  • Control Charts
    05 Nov 2021 • 6 min read
    "The purpose [of control charts] is, [Deming] emphasizes, 'to stop people from chasing down causes.' Properly understood, a control chart is a continuing guide to constant improvement… Writes Dr. Demi...
  • Chain Reaction
    01 Nov 2021 • 5 min read
    Some folklore. Folklore has it in America that quality and production are incompatible: that you can not have both. A plant manager will usually tell you that it is either or. In his experience, if he...
  • Things You Can Stop Doing To Improve
    29 Oct 2021 • 4 min read
    Things you can merely STOP doing. 1. You can STOP tampering… When you ask for the reason why the results were better or worse last week, you are unintentionally encouraging people to give you a specif...
  • The Taguchi Loss Function
    25 Oct 2021 • 5 min read
    Example of a simple loss function. A loss function describes the losses that a system suffers from different values of some adjustable parameter. Use of a loss function is restricted to the realm of l...
  • Obstacles 13-16
    22 Oct 2021 • 5 min read
    13. The supposition that it is only necessary to meet specifications. Specifications can not tell the whole story. The supplier must know what the material is to be used for… A programmer has a simi...
  • Obstacles 9-12
    18 Oct 2021 • 5 min read
    9. “Our troubles lie entirely in the work force.” The supposition is prevalent the world over that there would be no problems in production or in service if only our production workers would do their ...
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