Make Work Better

Bruce Daisley
Re-engineering workplace culture for the hybrid age. The latest news and analysis on what comes next for work. (from Bruce Daisley, workplace culture expert published in Washington Post, Harvard Business Review, Wall Street Journal & The Guardian).
Created 16 Feb 2020
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  • Are we are never, ever, ever getting back together?
    22 Sep 2021 • 6 min read • 10 1
    As firms dilly dally with their return to the office, for the first time what was initially just a whisper has suddenly started gaining volume: more and more companies are realising that hybrid workin...
  • Rediscovering our workplace identity
    08 Sep 2021 • 5 min read • 11 0
    How many times have you been back to the office? I was on the Tube on Tuesday morning at 8am and the carriage was rammed with (mainly mask-wearing) people. Travel at any other time of day and there’s ...
  • When your workplace culture destroys your firm
    27 Aug 2021 • 3 min read • 8 1
    I used the August lull to read two culture books. Firstly I chose Legacy (featured last week) because a couple of people I really respect talked to me about the powerful behaviours described in it (ho...
  • Sweeping the sheds - what can we learn from the culture of the All Blacks
    15 Aug 2021 • 3 min read • 11 1
    This is the first of two read-alongs in August. Dozens of readers are reading along on two culture books with us, today we’re talking about Legacy by James Kerr. In two weeks we’re talking about What ...
  • Rituals define the All Blacks' culture
    13 Aug 2021 • < 1 min read • 2 3
    ‘Rituals reflect, remind, reinforce and reignite the central story. They make it real in a vital, visceral way. From induction ceremonies to first caps, the haka to the hierarchies - they are the fram...
  • How humility defines the All Blacks winning culture
    13 Aug 2021 • < 1 min read • 3 5
    The value of ‘sweep the sheds’ might seem a small detail when it comes to defining a culture, but it speaks to the importance of no player being bigger than the jersey. “While the country is still wat...
  • Reviving the value of company values
    03 Aug 2021 • 7 min read • 14 1
    Astonishing to see Rishi Sunak telling workers to back to the office today if they want to get on. Haven’t we been through this loop two or three times before? Fear seems to be the worst sort of motiv...
  • Hybrid success is about letting go
    25 Jun 2021 • 8 min read • 7 0
    I had a stimulating discussion with former podcast guest Tom Ellis from Brand Genetics this week (you can see the video of it here, my sound is a bit tinny). In a wonderful discussion he referenced so...
  • Workers speak up: 'we won't go back'
    08 Jun 2021 • 4 min read • 14 0
    I’ve chosen to reduce the frequency of the newsletter to prevent readers feeling overwhelmed. Always welcome hearing how regularly you value updates. In the news this week, a Big Firm announces worker...
  • Taking stock, making change
    25 May 2021 • 6 min read • 7 0
    Subscribe now What the last fifteen months has done is force an intervention on us. It’s asked us to take stock of the way we were working. Over the weekend I was listening to a TED Talks podcast abou...
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